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Useful downloads
Important product literature and useful forms to help you manage your Northern Rock savings account.
Terms & Conditions
- Savings Accounts (76 KB) PDF
- Charity Accounts (79 KB) PDF
- Business Accounts (79 KB) PDF
- Current Accounts (82 KB) PDF
Transaction slips and amendments
- Transaction slip (65 KB) PDF - Request a deposit, a transfer, a withdrawal or to apply notice
- Business Reserve transaction slip (86 KB) PDF - Request a deposit or a withdrawal
- Cash ISA transfer authority form (73 KB) PDF - Pop your account number on the form along with the rest of your details, then send it back to us (as ISA regulations state we need your signature) and let us do the rest
- Online account power of attorney application form (90 KB) PDF - Apply for any of our online accounts as a power of attorney (as they are operated by post)
- E-ISA power of attorney application form (52 KB) PDF - Apply for any of our online ISAs as a power of attorney (as we operate these by post too)
- R85 (51 KB) PDF - Let us know if you should get your interest without tax taken off
- Account amendment form (137 KB) PDF - Let us know if your name, address, nominated bank or interest payment instructions are changing
- Standing order mandate (online accounts) (25 KB) PDF - Fill in and send back so we can ask your bank to set up a Standing Order to your online account
- Standing order mandate (branch & postal accounts) (25 KB) PDF - Fill in and send back so we can ask your bank to set up a Standing Order to your branch or postal account
- Current Account transfer (93 KB) PDF - Request to transfer your current account to us
- Current Account closure (32 KB) PDF - Request to close your current account with us or call us and see if we can help
- Standing order mandate (current account) (23 KB) PDF - Set up a Standing Order from your current account
Simply print and complete the required form, and return it to:
Freepost
Northern Rock plc
E-Savings
NEA 3780
Newcastle upon Tyne
NE3 4ZE
Note: The useful downloads are in Adobe Acrobat PDF format. If you do not have a copy of Adobe get your free copy here. Get Acrobat Reader.
- * Call our UK-based Contact Centre between 8am to 8pm business days, 8am to 4pm Saturday and 10am to 3pm Sunday. Calls are charged at your service provider’s prevailing rate and may be monitored and recorded.
