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Useful links

There are many organisations that can help you to manage your money.

So whether you are experiencing payment difficulties worried about redundancy or just need a bit of guidance on how to effectively plan your budget there are a whole host of organizations that can offer you free and independent advice.

The list below may help:

Free, independent and impartial advice

Payplan

A provider of free debt solutions and advice.

National Debtline

A national telephone helpline for people with debt problems in England, Wales and Scotland.

Citizens Advice Bureaux (England & Wales)
Citizens Advice Scotland

Help to resolve legal, money and other problems by providing free information and advice.

Consumer Credit Counselling Service

A registered charity whose purpose is to assist people who are in financial difficulty by providing free, independent, impartial and realistic advice.

Community Legal Advice

Free and confidential advice service paid for by legal aid.

Shelter Housing Advice

A charity that works to alleviate the distress caused by homelessness and bad housing.

The National Homelessness Advice Service (NHAS)

Working to help prevent homelessness through the provision of timely, quality housing advice.

Lending Code

Northern Rock plc subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. The Lending Code sets minimum standards of good practice when dealing with certain customers in the UK in relation to loans, current account overdrafts, charge cards and credit cards.

Understand your money

Moneymadeclear

No selling, no jargon just the facts about money.

Credit Action

A national money education charity

Benefits and entitlements

Directgov

All public services in one place including information on benefits.

Department of Work and Pensions (DWP)

UK Government department responsible for welfare and employment issues.

Entitled To

Find out if you are receiving the benefits you are entitled to.

Northern Rock plc subscribes to the Lending Code.