northern rock online

Installation and Registration

The new system can be installed onto your desktop or laptop, by contacting our online support team on 0845 602 8348. They will provide you with a link to download the software, and guide you through registration.
As a SUPERVISOR you will have the facility to set up other intermediaries and administrators within your firm. You are responsible for validating the identity of anyone you register.
As an INTERMEDIARY you will have the facility to set up an administrator who can have various access permissions to submit, view or manage cases on your behalf.
As an ADMINISTRATOR you will have been nominated by a supervisor or an intermediary to submit, view or manage their cases.
If you already use our existing online facilities via the Northern Rock website you will need to register again for these new improved services.