Intermediaries

We've improved the way we process cases and now offer you more accurate updates through NRO

No one likes to sit on the phone listening to a recorded system. So, we're saving you precious time by offering more comprehensive information through NRO case tracking.

Our improved processes provide you with more timely and accurate updates at each stage of your client's application.

The information available to our Intermediary support colleagues will be the same information available to you via case tracking on NRO and we'll continue to send updates on your cases via email, meaning you'll always be up to date.

Mortgage Update - new issue now available!

Download your copy of the Mortgage Update for all the latest information on our products.

We have made some changes to our mortgage product range with effect from Tuesday 31 August.

To view the current product range please refer to the mortgage product info.