Give feedback

Home insurance – overview

While we might not automatically spring to mind when you’re arranging your home insurance, if you choose us, you could be in for a very nice surprise.

You and your home deserve the best, which is why we work with AXA Insurance UK plc to provide you with personal service, a claims handler you can trust and great value for money.

Most of our customers are very or extremely satisfied with AXA's claims service

Based on 74% of a sample of 151 customers questioned between May and July 2011

  • Excellent customer service
  • Generous cover limits as standard
  • Choose Basics or Plus home insurance so your cover suits you
  • A range of optional extras designed to meet your needs
  • Fast, efficient and helpful UK-based claims service
Compare Basics and Plus
Buildings cover Basics Plus
Buildings cover Up to £1,000,000
Alternative accommodation Up to £100,000
Lock replacement Up to £500
Contents cover Basics Plus
Contents cover Up to £100,000
Total valuables Up to £10,000 Up to £24,000
Single article limit Up to £1,000 Up to £12,000
Limited accidental damage cover Not included Up to insured limit
For more detailed information, please refer
to the policy booklet
Learn more Learn more
Summary of optional extras
Optional extras Basics Plus
Personal possessions cover £250 to £25,000
Pedal cycle cover Up to £2,500
Additional accidental damage cover Not included Up to insured limit
Family legal protection Not included Up to £50,000
Home assistance Not included Up to £1,000
Identity theft Not included Up to £50,000
For more detailed information, please refer
to the policy booklet
Learn more
Call our UK-based insurance specialists for a quote on 0845 603 9913*

Home insurance is arranged through Northern Rock plc and underwritten by AXA Insurance UK plc. Home assistance and family legal protection insurance are underwritten by Inter Partner Assistance, a member of the AXA Assistance Group. Northern Rock plc and AXA Insurance UK plc are both authorised and regulated by the Financial Services Authority.

*Lines are open 8am – 8pm weekdays and 9am – 3pm Saturdays. Calls are charged at your service provider’s prevailing rate and may be monitored and recorded.